Chronicle

02025
February 13
Founder + continuity artist, host
1800 consecutive days in mindfulness

Everything works better again if we unplug it for a bit, including our minds. @2:50 meets live daily for ten minutes of mindful quiet together at 2:50 pm in multiple time zones. https://at250.org

January
UX researcher
State of UX in Hawai`i Report qualitative research concludes

We conduct qualitative and quantitative research with local tech, design, and business communities to assess the state of User Experience (UX) professions in Hawaii. We aim to build a more robust user-centered tech sector.

January
Photographer
Siestaloha

A Study of sleep. No matter who or where we are, when the need for sleep becomes strong enough, it overwhelms all other needs and desires. In the following images, we see sleep overcome. The sleeping succumb to a slow choreography. The environments slant and skew as the need for rest overtakes consciousness. Photographs from Honolulu, July 2020 to January 2025.

02024
November 14
Plenary speaker
Designing from an Emerging Future: Levels of Listening

The session introduces “generative listening” as a valuable tool for problem-solving. Plenary, US Center for Clinical Standards, Designing for a Better World.

October 31
Service design strategist + information designer
Service Design - migration to enterprise services

Multiple application developer groups migrate from one CI/CD set of tools to a designated enterprise version tool. Service design strategy managed the developer experience, collaboration, and training. Case study for service design strategy.

October 26
Workshop facilitator
Designing from an Emerging Future: 3D Modeling
Today’s workshop explores simple practices we can integrate into our designer toolkits to help us better: observe, empathize with people and sense systems; reflect to make meaning; and act, prototype and create while letting go of outcomes and assumptions.
September 19
Workshop facilitator
Designing from an Emerging Future: Stuck Practice

In today’s interactive workshop we practice a simple method to help us ‘learn from the future as it emerges’ using all of our senses. Stuck Practice workshop guide.

September
Host + infographic designer
@2:50 user experience feedback loop

@2:50 participants report a color representing their mood after each ten-minute mindful session. This infographic illustrates each color’s frequency during the month. No color is chosen on all days, and on no day are all colors chosen

July 21
Co-producer + emcee, cover art
Garden Notes - Balcony Series

Japanese songs from popular music, art song, modern pop, Ghibli, and opera. Taka Komagata, Mika Mimura, and Eden Kai.

July 10
Co-producer + cover art
Never Say Never - Balcony Series

The concept is that what we dream of is already here. We get together with other musicians based on a dream we’ve had since childhood. We explore identity and our roots. Concert at Garuba Hall, Tokyo. Read the program notes.

July
Participant + learner
Awareness-Based Systems Change

The final in-person component for the ABSC certificate with Presencing Institute’s u-lab. Preparation to activate change processes in my own context toward a more sustainable and equitable world. Artwork courtesy Olaf Baldini

April
Writer + producer, host, infographic designer
Nalu Minds the Flow - Podcast
Nalu mind the flow daily color choices infographic

Nalu minds the flow with 28 ten-minute tracks to help us build insight and enjoy more clarity, resilience, and focus. Simple mindfulness practices through breathing, sensation, observation, and gratitude. Visit Nalu.

02023
December
Service design strategist + designer
Uxo

Our software support teams miss out on vital user experience opportunities for improvement. We need a way for the whole team to alert UX, from within the digital places where they already work with customers.

Meet Uxo! Our “User Experience Opportunity” mascot engages anyone to notify the UX team when they see an ‘opportunity to improve user experience’. Staff and customer alike use the #uxo hashtag or emoji in any Slack channel. An automated signal aggregates daily to the design team, who follows up.

November
Service Design Strategist + information design
Service design - Zero Trust security operations

Moving toward a Zero Trust Architecture requires cross-functional, interdisciplinary collaborations between, UX/UI DevSecOps experts, governance specialists, business process influencers and service design. Read the case study.

September
Keynote: ad:tech Brand Summit, Kobe, Japan
Service Design Methods Drive Brand Experience
Today’s customer expects more from their brands in exchange for their loyalty. They demand quality products & experiences, and expect the corporations they buy from to be good citizens who care for society. Today, we learn how companies leverage service design strategies across the brand journey to better serve users and society.
January
Digital product owner + UX designer, design system
Annual global research initiative design system

The MIT State of Supply Chain Sustainability research effort and report spanned four years, with a 50% growth in respondents and downloads each year. Our strategy leveraged our sponsor network and social media influencers (primarily LinkedIn) under the slogan, “There is no sustainability without supply chain sustainability.” Read the case study.

January
Producer + director
Producer - MITx MM in SCM Promo

Producer, and art director, voice over for MITx MicroMasters in SCM promo video.

02022
6 December
1000 days of @2:50

1000 consecutive days of EST@2:50 is celebrated in Cambridge MA and online from around the world.

January - December
Producer + facilitator
Peculiar Produce Labs

Peculiar Produce Labs was a series of healthy eating and healthy living workshops for kids and their caring adults. The Labs supported the publication of Peculiar Produce, The Alphabet Book.

August 21
Co-producer + program musicologist, emcee, cover art
One Nature

Popular music celebrating nature for tenor and vibraphone curated from Japanese songs, Ghibli, Disney, and elsewhere. Read the program notes.

May 22
Co-producer + program musicologist, emcee, cover art
On Shuffle - Balcony Series

For On Shuffle, the audience picks from a hat to choose the song order for the musicians, as if picking songs on shuffle from an app or listening device. The musicians and emcee chose real-life prompts relating each piece to an emotion or memory from audience members’ own lives. Read the program notes.

02021
December
Experience designer + artistic director and project manager
User-centered product strategy

Technology and industry changes drive increased global demand for actionable education and learning products. To accommodate this need: we identified and socialized user personas for each product category; built a comprehensive brand guide and per-service product strategy; published a 70/20/10 content strategy with 70% actionable, 20% congratulatory, and 10% CTA content; and created a universal cross-product annual content and experience calendar. Read the case.

August
Publisher
Book production and publishing

In 2020 and 2021, led the production team to publish two titles for MIT CTL Press. Cover art, production management, marketing, publicity, and events.

March
Illustrator + publisher
Peculiar Produce - The Alphabet Book

Peculiar Produce teaches us about uncommon foods and introduces us to children’s names from different cultures. The book uses alliterative text and aspirational vocabulary to encourage discussion on body positivity and rare vegetation! Written for children and their caring adults. Peculiar Produce book.

January
Artist, bureaucrat
The Gentlemen of Chance - spiritual bureaucracy mail art experiment

Gentlemen of Chance is a slow communication experiment in social hacktivism and “spiritual bureaucracy.” The art/action/communication consists of mailing 108 letters to prominent public figures from the Forbes 400. These are people who may influence fortunes or multitudes. Each letter contains a unique type-art impression designed for the recipient. The letter invites each person on a hero’s journey mindfulness practice to discover what action they are destined to take to help repair an imbalance in the world as they see it. The letter requests that each recipient responds with their journey’s findings by filling in an enclosed “form” and mailing it back to the artist. Read the full story. Final artworks compiled in 2021.

02020
March 12
Founder, host, facilitator
@2:50 Founded

We envision a world where everyone everywhere can effortlessly join a mindful practice together at any hour on any day. For this reason, @2:50 offers daily silent mindfulness reflection periods for free. Anyone can join. At two-fifty was created at MIT (Cambridge, MA) and is open to the world. Daily, volunteer-run events help you reflect and recharge, normalizing silence in our daily lives. @2:50 does not promote any creed, sect, organization, or ideology. We simply meet every day for ten minutes of quiet. Everyone, everywhere, is invited. https://at250.org

February 29
Co-producer + program musicologist, emcee
Songs from the Homeland

Songs from the Homeland invited singers to perform their favorite art song from where they considered to be home. Read program notes.

February 22
Co-producer + program musicologist, emcee, cover art
うた Japanese Song Night

Balcony Series presents, うた: Japanese Song Night. Enjoy select songs from traditional and modern Japan as sung by Taka Komagata and Hana Omori with pianist, Rui Urayama. Experience, the premiere of “Boston Sky’s Red Dragonfly” an arrangement of “Amazing Grace” with “Aka Tombo”, by Rui Urayama. Read the program notes.

February
Founder + chief typist, bureaucrat; January 2002 to February 2020
The Type Bar - interactive public listening and letter art experiment

The Type Bar engages participants to create hand-typed letters to be mailed anywhere in the world. This art service pairs guests with volunteer typists who listen and reflect and then hand-type letters for each guest. Deep storytelling often happens. Type Bar uses vintage manual typewriters, stationery, and postage, to help move participants out of time and into creative spaces. The Type Bar started in 2002 as a one-off one-to-one listening and letter-typing activity. It grew over 16 years, eventually appearing in locations all over the world, including Tokyo, Honolulu, San Francisco, Black Rock City (Burning Man) and Boston among others. Thousands of Type Bar letters have gone out through the post or been hand delivered. Experiments and history here. This iteration of Type Bar concluded in Feb of 2019.

January - Decemeber
UX researcher + lecturer
Gratitude_x talks

With Gratitude_x, I studied three types of learners participating in a massive open online course or MOOC. As the community manager for the learners in these courses, I had unique access to, and interest in, their perception, motivation, and practices. I had the sense that learners might perceive the free and low-cost learning platform and its related courses, as a gift to them and to the public. If my sense was validated, I wondered would this perception create a circular spirit of gratitude and giving in the course membership and learning community? Would this spirit lead to greater cooperative production than can be accounted for by calculating only economic, reputation oriented or other motivating forces? The paper was published in 2018 as my graduate thesis for the Master’s of Design Innovation (MDes). These talks were given at MassArt, MIT, EdX, Pearson, and EduCause.

02019
December
User experience research and design
Integrated user experience journey, website, salesforce, events management

Redefine target audience value proposition and update all materials according to brand standards. Integrate CRM, automated email communications, and transactional billing for a seamless customer experience. Provide robust in-application reporting for staff and the production team. Read the case.

September
Co-producer, program musicologist, emcee, cover art
Aria Night at MIT

Balcony Series provides opera flash mob performances in any locations to unsuspecting listeners through impromptu performances. Read the program script.

January
Producer + practitioner
Kinetic Umbra - exploration of body in space

Having practiced many styles of breath and movement, I want to explore what shapes the practices leave in space. My intention is to record the full range of a flow in one exposure to discover what that might reveal about the practice and about the body. The act of recording these images is an especially intensive in-the-body experience as the movements need to be consistent throughout the entire exposure. In addition, these photographs take place in complete darkness where I am blind. This acts to deepen the practice, timing, breath, and balance. View Kinetic Umbra.

02018
June
Master's of Design Innovation
Gratitude_x

How gift economy influences learner attitudes in a massive open online course. Master’s Thesis. MDes, MassArt, Boston. Read abstract.

March
Learner
MITx u-lab, Leading from an Emerging Future

Six-week program on the foundations of Theory U, a process for transformative change that blends systems thinking, consciousness and wisdom traditions, and civic action.

January
Producer, director, editor, voice over
Reflection 621

A contemplation on old and new technology through the lens of a mother writing a letter to a son about their family dynamic. Letter content is based on a real letter published through the interactive public art service, Type Bar.

02017
June
Producer + practitioner
Kinetic Umbra: Prix de la Photographie, Paris

Kinetic Umbra images place at Prix de la Photographie, Paris. https://px3.fr/winners/px3/2017/9110/

May
Producer, director, editor
Mother's Day flashmob

Flash performance for Mother’s Day by Balcony Series performers at Prudential Center, Boston, MA, USA. Libiamo, celebrating mothers everywhere. Balcony Series brings timeless compositions to the unexpecting listener through unlikely, impromptu performances. Balcony Series builds spontaneous bridges between everyday life and the experience of classical music, by popping up for just a few moments in public places. La Traviata – Libiamo ne lieti calici – Giuseppe Verdi – Performed by Balcony Series.

March
Founder + chief typist
Type Bar: Museum of Fine Arts, Boston

Type Bar brings its slow communication protocol to the MFA.

02016
Feb
Publisher
A Slow Communication Manifesto

– Because communication technology continue to supply more ways to rapidly connect people,
– Because the complexity, speed, and ubiquity of these tools are ever-increasing,
– Because there exists in the culture a growing expectation for immediate responsiveness and always-connectedness,
– Because more and more of our memories and consciousness are becoming located outside our organic minds,
– Because expression and communication are becoming evermore predetermined by database fields, templates and standards,
– And because the defining lines between media receiver and producer are falling away…
We offer this manifesto for slow communication.
This document is intended to serve as a guide for anyone who seeks insight and balance in their communication habits. With this manifesto we intend to:
+ Continually strive to improve our communication skill
+ Take pause and breath before responding to synchronous messages
+ Allow our selves the freedom to respond to asynchronous messages in our own preferred time frame
+ Allow ourselves time to draft, re-draft, think and re-thing any communication before sending
+ Make efforts to understand inherent and apparent bias or judgment embedded in any message we send or receive
+ Continually observe our posture, expression, muscle tension, and breath while communication is taking place
+ Meet in person when possible and make eye contact during verbal communication
+ Engage in non database or template driven creative activity
+Take short or long term breaks from any or all rapid communication

Revised, February 3, 2016. Boston, MA

Original, June 21, 2011. San Francisco, CA)