Question order bias exists. How you can use it.

Question order bias exists. How you can use it.

What if I told you that by just asking you questions in a different order I could influence your survey response by nearly 40 percentage points. As a logical and intelligent person, you might laugh this off as trickery. There is plenty of research, however, to prove...
Designers see the future – to find insights

Designers see the future – to find insights

Originally published at MassArt Design Innovation (updated here) Designers see the future, specifically when surfacing insights. Seeing the end is a multi-step process for the designer, forming wisdom from the body of research about midway. It’s hard. I pace...