Iterating on a startup innovation classic to allow for vision, mission, and systemic environmental concerns. Facilitating entrepreneurs to build social benefit apps with Applications for Good and with user experience design at MIT, I adapted the now-classic Business...
The empathy map is foundational to the field of design. It helps us catalog and categorize user thinking, feeling and action. Using the template below within interview and sorting activities allows for a more nuanced consideration of the informant’s position. It...
Decision points will adjust the course of the remainder of life. At the time, these were decisions like any other. In reflection, they hold much more. Early in March 2020, the edginess began. This was just before the closures and disruptions in the U.S. Tension and...
At this time of #remotelife when it appears all relationships are mitigated through screens, it feels appropriate to republish. Slow Communication Manifesto – Because communication technologies continue to supply more ways to rapidly connect people, – Because the...
Originally published at MassArt Design Innovation (updated here) Designers see the future, specifically when surfacing insights. Seeing the end is a multi-step process for the designer, forming wisdom from the body of research about midway. It’s hard. I pace...
