HX + SYSTEMS + AI
To build the futures we want to live in we combine our natural + artificial intelligences…
Why
Tech breeds complexity and accelerates change. To ensure our human experience (HX) flourishes as we face a new paradigm, we need to hone our embodied, system-aware, and relational intelligences… alongside developing our technical capabilities and artrificial resources.
How
We ignite natural intelligence through presencing,* reflecting, and rapid prototyping. Presencing recognizes that our inner condition influences our outer reality. We shift the interior place from where we operate so we can FEEL a future as it emerges.** Reflecting allows for deep consideration. We use reliable human and machine models to view, listen to, and grasp systems as they are while we FORM opinions of what should be. Rapid prototyping gives us real-world, playable outcomes to FIND OUT how our products and services truly land. We sense the future as it could be, informing how we invest in what to build.
Who
Natural intelligence is inborn for all of us–individual contributors, leaders, and teams alike may use and benefit from engaging NI. We just need the language and regular practices to apply NI in business and systems. Artificial intelligence, when understood as one of many intelligences, accelertates our progress. We recognize that all systemic change happens in relationship.
What
Use self-serve resources to activate your own and your team’s natural intelligence or chat with me on LinkedIn about facilitating natural intelligence with your group. We curate this Observe, Reflect, Act playground of activities from: design, agile, presencing, systems theory, and change management approaches.
Please Enjoy
NATURAL intelligence
METHODS + ACTIVITIES
We believe all people are inherently good and every system has the potential to serve our highest needs. It's just a matter of finding out.
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OBSERVE
Discern challenges with human-centered, system-aware inquiry.
Frame the challenge |
Feel the system |
Self-serve activity
Stretch Roulette activates Natural Intelligence in people & social bodies.
∞
REFLECT
Evolve cross-functional awareness to spark emergent future possibilities.
Form an opinion |
Ferment futures |
Self-serve activity
Normalize Silence to unlock creativity, decision quality, and divergent thinking.
Methods to Inspire
Use the graph below to find our Natural Intelligence heritage. The methods graph includes many of the resources we draw inspiration from, or have worked with in the past. All reference links are target=”_blank”.
Cases
AI banker assistant for global wealth
Enabling consensus in wealth management at scale...
Zero Trust SecOps service design
Reducing risk at U.S. Centers for Medicare and...
User-centered product strategy
Doubled new leads + 10x engagement at MIT...
Integrated user experience journey
Increased sales, user engagement, and retention...
Special Projects
How might we…?
Share your challenge with me on LinkedIn and let’s find out.






