Natural Intelligence
Generate value, reduce risk, and create better.
Customer experiences, system processes, and AI integration.
Why
Our technologies accelerate change and increase complexity. To flourish in a high tech era we must hone our human, embodied, system-aware, and relational intelligences; even as we develop our technical capabilities. Business and artificial intelligence are nothing without Natural Intellience.
How
We leverage our natural intelligence through presencing*. We understand that our inner condition influences our outer reality. We activate by shifting the interior place from where we operate.
Who
Natural intelligence is inborn for individual contributors, leaders, and teams. We just need the language and regular practice to turn it on. We recognize that all systemic change happens in relationship.
What
Use the methods here to activiate your own and your team’s natural intelligence. Practices organize around an Observe, Reflect, Act framework. We curate this playground of self-serve and facilitated actions from: design thinking, agile methods, presencing patterns, systems approaches, and change management.
We believe all people are inherently good and every system has the potential to serve our highest needs.
When we use our natural intelligence to…
¿ Observe
Discern challenges and opportunities with human-centered, system-aware inquiry.
∞ Reflect
Evolve cross-functional self-awareness to spark emergent future possibilities.
≥ Act
Orchestrate the enterprise to share a common story, and make together.
…we succeed in an era of artificial intelligence.
Human- and system-centered methods to unlock natural intelligence.
Observe: frame the challenge. Gather people and resources.
| Natural Intelligence | Artificial Intelligence | |
Human activitiesNormalize silence, |
System activitiesContainer building, |
Machine activitiesProblem scoping, |
Observe: empathize with users & learn system dynamics.
| Natural Intelligence | Artificial Intelligence | |
Human activitiesEmpathy walk, |
System activitiesRide alongs, shadowing, |
Machine activitiesData acquisition, |
Reflect: surface, themes, insights, & discover opportunities.
| Natural Intelligence | Artificial Intelligence | |
Human activitiesBody scanning, |
System activitiesAffinity maps & Journeys, |
Machine activitiesAI model selection, |
Reflect: ideate, iterate, & evaluate viability.
| Natural Intelligence | Artificial Intelligence | |
Human activitiesGenerative listening, |
System activitiesLo-Fi, rapid prototype, |
Machine activitiesAI Model evaluation, |
Act: build, create, prototype, make.
| Natural Intelligence | Artificial Intelligence | |
Human activitiesGifting & gratitude, |
System activitiesService blueprint, |
Machine activitiesDeployment and integration, |
Act: test, train, document, and repeat.
| Natural Intelligence | Artificial Intelligence | |
Human activitiesBox breathing, |
System activitiesUser testing, effort scoring, |
Machine ActivitiesMonitoring, maintenance, |
App Prototypes
Self-serve browser-based apps that help engage our natural intelligence. Designed for screen share. Click image to play.
Stretch Roulette activates Natural Intelligence in people & social bodies.
Normalize Silence to unlock creativity, decision quality, and divergent thinking.
Estimate value to help the system realize it’s own worth in realtime.
Cases
AI banker assistant for global wealth
Enabling consensus in wealth management at scale...
Zero Trust SecOps service design
Reducing risk at U.S. Centers for Medicare and...
User-centered product strategy
Doubled new leads + 10x engagement at MIT...
UX and design system – annual global research initiative
MIT State of Supply Chain Sustainability...
Special Projects
How might we…?
Share your challenge with me on LinkedIn and let’s find out.