HX + SYSTEMS + AI

To build the futures we want to live in we combine our natural + artificial intelligences…

Why

Tech breeds complexity and accelerates change. To ensure our human experience (HX) flourishes as we face a new paradigm, we need to hone our embodied, system-aware, and relational intelligences… alongside developing our technical capabilities and artrificial resources. 

How

We ignite natural intelligence through presencing,* reflecting, and rapid prototyping. Presencing recognizes that our inner condition influences our outer reality. We shift the interior place from where we operate so we can FEEL a future as it emerges.** Reflecting allows for deep consideration. We use reliable human and machine models to view, listen to, and grasp systems as they are while we FORM opinions of what should be. Rapid prototyping gives us real-world, playable outcomes to FIND OUT how our products and services truly land. We sense the future as it could be, informing how we invest in what to build.

Who

Natural intelligence is inborn for all of us–individual contributors, leaders, and teams alike may use and benefit from engaging NI. We just need the language and regular practices to apply NI in business and systems. Artificial intelligence, when understood as one of many intelligences, accelertates our progress. We recognize that all systemic change happens in relationship. 

What

Use self-serve resources to activate your own and your team’s natural intelligence or chat with me on LinkedIn about facilitating natural intelligence with your group. We curate this Observe, Reflect, Act playground of activities from: design, agile, presencing, systems theory, and change management approaches.

Please Enjoy

NATURAL intelligence

METHODS + ACTIVITIES

We believe all people are inherently good and every system has the potential to serve our highest needs. It's just a matter of finding out.

diagram with observe, reflect, act, frame, feel, forge, ferment, find out framework

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OBSERVE

Discern challenges with human-centered, system-aware inquiry.

Frame the challenge

Feel the system

Self-serve activity

stretch roulette app cover showing a spin-wheel random chooser, and a sample stretch sihouette

Stretch Roulette activates Natural Intelligence in people & social bodies.

REFLECT

Evolve cross-functional awareness to spark emergent future possibilities.

Form an opinion

Ferment futures

Self-serve activity

normalize silence app cover showing one, two, and three minute presencing buttons

Normalize Silence to unlock creativity, decision quality, and divergent thinking.

ACT

Orchestrate the enterprise to share a common story, and make together.

Forge a solution

Find out and reapeat

Self-serve activity

value estimator app cover showing data entry fields

Estimate value to help the system realize it’s own worth in realtime.

Methods to Inspire

Use the graph below to find our Natural Intelligence heritage. The methods graph includes many of the resources we draw inspiration from, or have worked with in the past. All reference links are target=”_blank”.

Cases

Special Projects

State of UX in Hawaiʻi research report

Building community and finding our unique giftsOutcomesFirst, Thanks Shout out to Jennifer Kimura and Kat Duran, UXHI founders, for their vision and passion for the UX community in Hawaiʻi. Grateful to have worked with the fabulous designers and makers: Passiana Abe,...

Gratitude_x – How gift economy influences learner attitudes in a massive open online course

Abstract Massive Open Online Courses or MOOCs have grown in membership and influence since their introduction at the beginning of the 21st century. Research on these courses and their communities has focused primarily on learning outcomes for participants and economic...

@2:50 daily insight experience

Everything works better again if you unplugg it for a bit...@2:50 Wheat paste poster campaign.Today, is consecutive day Visit: at250.orgTo maintain the human aspects...

Peculiar Produce – The Alphabet Book

Peculiar Produce presents opportunities to learn about uncommon foods and discover the names of children from different cultures. With its alliterative text and aspirational vocabulary, the book encourages discussion around variety in fruits and vegetables while...

Designers see the future – to find insights

Originally published at MassArt Design Innovation (updated here) Designers see the future, specifically when surfacing insights. Seeing the end is a multi-step process for the designer, forming wisdom from the body of research about midway. It's hard. I pace around...

How might we…?

Share your challenge with me on LinkedIn and let’s find out.