Grow engagement with integrated customer experience journeys

Grow engagement with integrated customer experience journeys

Grow engagement with integrated customer journeys How a CRM, marketing email automation, and go-to-market toolkit redesign increased sales and user engagement & retention by 50%. Challenge: A B2B research and corporate relations business cannot scale and sees...
Experiential @2:50 ten-minute daily mindfulness practice

Experiential @2:50 ten-minute daily mindfulness practice

Almost everything works better again if you unplug it for a bit, including your mind. In order to operate at optimal levels as a service designer, to empathize, and to remain present with human and complex challenges, I maintain a regular daily mindfulness practice. I...